FAQs
I haven't received my offer or label
Please check your junk or spam folder. We're a new business, so email providers sometimes put our messages there. If you find us, mark the email as "not junk" so future emails reach your inbox. Still nothing? Message us on WhatsApp or email hello@snapsellgames.co.uk.
How do you work out my offer?
We look at what each item is currently selling for, then make you a fair cash offer. Rare and retro items are priced individually.
Do I have to photograph every game separately?
No. Line them up like books on a shelf with the spines facing out. One clear photo can cover around 15 games.
Do you buy consoles that don't work?
Often, yes. Tick "Not working" and tell us what's wrong, and we'll let you know if we can make an offer.
Is there a minimum order?
Yes, £30. If your first offer comes in under that, add a few more games or a console and we'll price them together.
Do I pay for postage?
No. Every order of £30 or more gets a free prepaid label.
I don't have a printer. Can I still send them?
Yes. Many drop-off points can scan a QR code straight from your phone, so there's nothing to print.
When do I get paid?
By bank transfer once your items have arrived and been checked, normally within 2 working days.
Do you buy games without cases?
Often, yes. Send us a photo and we'll let you know.
Can I change my mind?
Of course. You can cancel any time before you post your items.
Good to know
£30 minimum order
Your offer needs to come to £30 or more. Add a few more games or a console to get there.
Originals only
We can't buy copied, burned or modified games.
Broken is fine
Tell us what doesn't work and we'll let you know if we can make an offer.
No surprises
If something arrives different from your photos, we'll message you before paying.
Got a pile of old games?
Send us a photo and find out what they're worth.